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DOCUMENT NAME |
SCOPE |
PROCESS OWNER |
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Quality Policy |
All Personnel |
Quality Director |
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RELATED MANAGEMENT SYSTEM |
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ISO 9001, BRC-CP, IFS-HPC, ISO 27001, ISO 17025, SA 8000, ISO 22716, ISO 14001, ISO 18001, ISO 13485 FSC, PEFC, RSPO |
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Document No: 111.2 Revision No: 01 Revision Date: 26.04.2024 Issue Date: 02.01.2020 |
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NO |
PROCESS STEPS |
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10 |
QUALITY AND PRODUCT SAFETY POLICY
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1 |
Our organisation has established the Quality and Product Safety Policy in order to compete with World market leaders in terms of quality and trading capacity, and to increase its market share without compromising the quality and product safety. |
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20 |
QUALITY POLICY |
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1 |
Our organisation’s Quality and Product Safety Policy is established on the basis of Product Quality & Safety, Customer Satisfaction, Occupational Health & Safety, Training and Team Spirit, Environmental Sensibility & Consciousness, R&D and Continuous Improvement, Work Ethics & Codes of Conduct, Requirements of Infrastructure (Building, Machinery and Equipment),Information Security Management ,Product Circumstances and Legal Requirements. It is our most important target to carry out the R&D activities, HACCP & GMP requirements, and to produce healthy and hygienic products by adopting the policy of Customer Focus and Continuous Improvement within the frame of Total Quality. |
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30 |
PRODUCT QUALITY AND PRODUCT SAFETY |
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1 |
It is our main duty to keep the product quality and product safety all the time on focus by operating the necessary procedures in co-operation with the right suppliers to provide customer satisfaction. Our main principle is to produce healthy and hygienic products by carrying out the practices of HACCP, Risk Management and GMP. |
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40 |
ENVIRONMENTAL SENSIBILITY & CONSCIOUSNESS
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1 |
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50 |
CONSUMER AND CUSTOMER FOCUS
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1 |
In order to provide customer satisfaction , we determine and strive to fulfill the customer requirements. |
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60 |
TRAINING AND TEAM SPIRIT
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1 |
We carry out the training activities and increase the competency and skills of our our employees at all levels by considering that the training is the foundation for the maximum quality and safety level and consistency of our products. All employees within our organization are supported by top management to make effort to do their duties in team spirit to achieve the highest quality level and fulfill the customer requirements. It is aimed to increase the personal performance, competence and skills of our employees through trainings. |
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70 |
CONTINUOUS IMPROVEMENT
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1 |
Each year, as SAPRO, we measure and review our goals, and implement improvement actions to develop our quality and product safety management system to meet the customer requirements. We drive the continuous improvement by establishing new targets for the organisation continuously to better serve our customers and increase our market share. |
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80 |
WORK ETHICS / CODES OF CONDUCT
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1 |
|
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90 |
BUILDING, MACHINERY AND EQUIPMENT
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|
1 |
Sapro cares and follows the relevant regulations for providing the building, equipment, personnel and supplies that are necessary for the applications of ”product quality & safety” and “occupational health & safety “ rules. |
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2 |
As well as having the hygienic airing and water systems, Sapro is equipped with intelligent building technology that limits and arranges the entry of people to certain areas within the building. |
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100 |
INFORMATION SECURITY MANAGEMENT
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1 |
Our INFORMATION SECURITY policy is to manage every kind of risks related to information entities to maintain the business continuity, to preserve the information and build an information security system that will satisfy the related legal and customer requirements and conforms to the requirements of the relevant standard, and will be based on the risk management system, to execute this system and enable the continuous improvement in this way.In this context, information security system is crucial for the business continuity and sustainability of our organization. |
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110 |
PRODUCT CIRCUMSTANCES / LEGAL REQUIREMENTS
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1 |
Our organization is following all legal requirements in the countries that we trade with and we produce our products by complying with these legal requirements. |
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120 |
SUSTAINABILITY
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1 |
As SAPRO, we are aware of the world we live in, the ecosystem we are in, the prudent use of its limited resources, and our responsibilities towards society and other life. For this reason, we have made it our duty to work meticulously to add sustainable value to nature and society. Our sustainability vision is to create a dynamic system by adapting our processes and products in this direction. |
Ceyhun Zincirkıran
Chairman of the Executive Board
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DOCUMENT NAME |
SCOPE |
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Environmental Policy |
All Personnel |
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Document No: 111.3 Revision No: 01 Revision Date: 11.12.2024 Issue Date: 02.01.2020 |
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We are aware of our responsibility to the environment and we commit,
Ceyhun Zincirkıran
Chairman of the Executive Board
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DOCUMENT NAME |
SCOPE |
PROCESS OWNER |
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Occupational Health and Safety Policy |
All Personnel |
Health & Safety Manager |
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Document No: 111.4 Revision No: 00 Revision Date: Issue Date: 02.01.2020 |
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Ceyhun Zincirkıran
Chairman of the Executive Board
Our human capital is our most important strength on the path to success. Guided by this principle, our Human Resources Policy is to attract individuals who are aligned with our corporate values—honest, dedicated, innovative, value-creating, solution-oriented, open to development, and quality-focused; to train and develop them through our knowledge and experience; to support their personal goals through effective career planning; to encourage teamwork and solidarity; and, through all these efforts, to become a family of highly motivated, company-loyal, and happy employees.
Ceyhun Zincirkıran
Chairman of the Executive Board
Legal Compliance;
Complying with all applicable national laws and regulations and minimum industry standards that are in force,
Prevention of Discrimination;
Employing the workers, promoting, training and remunerating them in accordance with their ability to do the work without discriminating against their gender, age, religion, race, creed, social status, political thoughts, physical structure, ethnicity, sexual orientation or any other personal characteristics,
Wages and payments;
Assuring that the wages that are paid for regular working hours and overtime working hours, meet at least the level of legal minimum wage and / or industry standards,
Determination of the working hours;
Conforming to the laws and regulations in force in terms of determining the regular working hours, and taking the volunteering as basis in terms of working overtime,
Occupational Health and Safety;
Considering its employees to be its most valuable assets and undertaking responsibility to safeguard them through providing and maintaining a reasonable, safe and practical working environment that does not have any adverse effects on the health of its employees,
Prohibition of the Child labor;
Conforming to the regulations stated in Child and Young Labour Act in the country,
Prohibition of the forcibly and involuntary labor;
Employing people by contract not by force,
Environmental and Safety Issues;
Ensuring that the application of the operations related to garbage and waste disposal, chemical and other dangerous materials, emissions and waste water use must at least conform to legal regulations and requirements,
Management Systems;
Giving an undertaking to execute, maintain and improve the operations related to social conformity, health and safety, and environmental management in accordance with the relevant legal standards and regulations
Treatments;
Treating all personnel with respect and dignity. Harassment can not be tolerated,
Freedom of Association;
Giving rights to employees to join or form workers’ union and do collective agreement,
Precarious Employement;
Employing people by contract that is documented in accordance with the relevant country laws,
Bonded labour:
All laborers are free about leaving their work in accordance with the state laws.
Ethical Business Behaviour:
Not tolerating any act of corruption.
Ceyhun Zincirkıran
Chairman of the Executive Board
We, as SAPRO, undertake to provide equal opportunities and social rights to all our employees by taking the labor law, social security law and internationally accepted universal human rights standards as a reference while performing our operations. While preparing and implementing its policies, SAPRO affirms their belief in "fundamental human rights, dignity and worth of the person, equality of rights of men and women," found in the preamble of the United Nations Universal Declaration of Human Rights, and are determined to promote social development and a better standard of living in greater freedom.
Ceyhun Zincirkıran
Chairman of the Executive Board
Sapro Temizlik Ürünleri San. ve Tic. A.Ş. deney sonuçlarının kalitesini güvenceye almak için kalite politikasını belirlemiştir. SAPRO, kalite politikasının tüm gereklerinin yerine getirileceğini taahhüt eder.
Ceyhun Zincirkıran
Yönetim Kurulu Başkanı